Our Helpline service is provided by a group of volunteers. All our volunteers are women and are trained in supporting survivors of rape, childhood sexual abuse, or any other form of sexual violence.
Our helpline service is not a counselling service. We never tell you what to do, nor do we offer advice, or try to influence decisions. We do not claim to have any answers. Instead, we can raise questions and listen while you explore your options, and how you are feeling about managing your life. We can also provide information regarding other support services, and common ways of reacting to and dealing with the effects of sexual violence.
Cambridge Rape Crisis helpline number is 01223 245 888 and it is open:
Wednesday 7pm – 9.30pm
Thursday 7pm – 9:30pm
Sunday 10am – 12:30pm
If you would like to receive support from us by email, you can contact us at email@example.com
Wednesday 7pm – 9pm
Saturday 10am – 12noon
12 noon – 2:30pm
7pm – 9:30pm
Frequently Asked Questions:
Will you tell anyone what I say?
We do not report anything that is said to us to the police or any other outside body.
If you are under 18, we will not pass along anything you say unless you tell us your full name and address and ask us to report to the police on your behalf. We respect your right to make decisions about your own life.
Do I need to give my name?
You don’t have to give us your name or any identifying details about yourself, although if you find you’re ringing regularly you might want to give us a name or pseudonym (made-up name) to help us recognise you. The 1471 function is disabled on our phone line, so you can remain fully anonymous.
I'm a man, can I still call you?
While we recognise the experiences and pain of men who have suffered any kind of sexual violence, here at Cambridge and Peterborough Rape Crisis Partnership we have found that a women-only service provision is an invaluable environment for many female service users. We recognise the need for specialist services for men and boys, and would recommend that you get in contact with Survivors UK, Safeline or the Male Survivor Consortium.
Peterborough Rape Crisis Care Group are happy to take an initial call from men or boys, and also happy to sign post you to other services.
I'm non-binary or trans, can I call you?
How much does it cost to call?
I would like to give feedback/make a complaint.
Any feedback we get is treated anonymously, whether it is good or bad, and helps us to improve our service. We do sometimes use anonymous comments in reports to our funders so if you don’t want your comments to be used, please tell us.